IT Manager - Application Administration Team

Olmsted County
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Job Description

Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being.

We don’t just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential.

Join us, and you'll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.

Minimum Qualifications of Education and Experience

 

Full salary range $43.96 to 73.44 per hour.

Master's degree from an accredited college or university in computer science, business administration or related field and two (2) years of experience in a similar position as listed in the work functions in a lead or supervisory role.
OR
Bachelor's degree from an accredited college or university in computer science, business administration or related field and four (4) years of experience in a similar position as listed in the work functions with two (2) of those years in a lead or supervisory role.
OR
A combination of education and experience equivalent to eight (8) years of progressively responsible experience in a similar position as listed in the work functions with two (2) of those years in a lead or supervisory role.
 
Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.

 

Nature of Work

 

Under general supervision, provides leadership and supervision for service management and service operation activities for internal and external Olmsted County customers. The IT Manager will lead and manage a team of Application Administrators and Microsoft Exchange Administrators to ensure seamless support and maintenance of critical technology systems.  This role serves all key organizational departments with key focus on Finance and Human Resources, driving technological initiatives and ensuring system reliability, security, and efficiency, while maintaining alignment with federal, state and local regulations and policies.  IT manager will leverage the strengths of team members, clarify roles and responsibilities, and develop employees to reach optimal goals. Supports a diverse, respectful, and inclusive workplace.
 

 

Examples of Work

 

  • Leads individuals and teams, builds and maintains engagement, and nurtures a culture of growth to promote a work environment where every employee can reach their full potential.
  • Recommends hiring, promotions, and assignments for team members, and provides regular and timely feedback. Manages employee performance, documentation, and disciplinary actions.
  • Lead, mentor and manage Application Administrators and Microsoft Exchange Administrators to maintain optimal system performance and availability
  • Oversee the deployment, configuration, and maintenance of enterprise applications and Microsoft Exchange environments
  • Oversee the administration, configuration, and maintenance of enterprise applications critical to Finance (e.g. ERP, accounting software), and HR (e.g., payroll, employee management systems)
  • Collaborate with Finance and HR teams to understand and support technological needs and priorities
  • Ensure data integrity, security compliance, and disaster recovery strategies are in place and tested regularly
  • Manage vendor relationships and contract negotiations related to application software and email services
  • Coordinate cross-departmental projects involving application integrations, upgrades, and new implementation
  • Stay current on emerging technologies and recommend improvements to enhance departmental productivity
  • Develops feasibility, cost justification, and cost effectiveness studies. When appropriate, develops requests for proposals with evaluation and selection criteria, analyzes vendor responses, and recommends best alternative
  • Performs other general support duties as required

 

Knowledge, Skills and Abilities

 

  • Knowledge of end user client support systems and processes
  • Knowledge of processing platform concepts, capabilities, and application, including but not limited to; and user client devices, client/server, and cloud services
  • Knowledge of operating system software function, concepts and capabilities
  • Knowledge of computer hardware environments: An understanding of computer, network and software functions
  • Knowledge of end user Computing (EUC), devices, software and enterprise applications
  • Knowledge of networking function, concepts and requirements
  • Skill in analytical thinking and problem solving
  • Skill in business relationship and customer service skills across multiple agencies
  • Skill in organization and activity coordination
  • Skill in professional verbal and written communications
  • Skill in the analysis and design of manual and automated processes
  • Skill in planning, organizing and, as a team member, accomplishing work in a timely and effective manner
  • Ability to manage projects in an information technology environment
  • Ability to analyze business requirements, develop effective solutions and supervise implementation of solutions
  • Ability to train, supervise and foster the professional development of others
  • Ability to create and effectively utilize detailed work plans

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Contact Information