Residence Inn by Marriott Rochester Mayo Clinic Area South Earns Prestigious Marriott Gold Award

Rochester, MN – The Residence Inn by Marriott Rochester Mayo Clinic Area South has been honored with the Marriott Select Brand Gold Award for 2025, the second highest recognition within the Marriott Brand. This award celebrates excellence in guest service, exceptional cleanliness, sales and marketing innovation, and operational excellence.

Owned and operated by North Rock Hospitality, the four story, 97-suite room hotel, opened in the Spring of 2023 and is conveniently located just two miles from Downtown Rochester near Apache Mall. “It has been an exciting journey to see our second Marriott Hotel in the winner’s circle,” said Andy Thilges, Area Director of Sales for North Rock Hospitality. “We are humbled to be recognized with this award just two years after opening. We believe the Rochester Market will see exceptional growth in the coming years with the Mayo Clinic Bold. Forward. Unbound.”

Adds Thilges: “Our hospitality dream team, led by General Manager Amanda Bennett, has been instrumental in creating a caring environment where guests are greeted by name, given personalized service, and shown empathy for medical treatment and special events including the marriage of a new couple or welcoming a new doctor. By focusing on providing an emotional connection with our guests, making requests easy, and honing-in on the service basics, we enable great guest experiences.

Residence Inn by Marriott, the largest select brand in the Marriott Portfolio, is celebrating its 50th Anniversary in May 2025.”

The Marriott Gold Award is reserved for the top 2% of hotels across the Marriott portfolio, based upon guest satisfaction scores, likelihood to recommend, and financial performance. The award was officially presented in May at the Marriott Select Brands Managers Conference – “Take the Stage”, held in Nashville, Tennessee.

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About Residence Inn Rochester Mayo Clinic Area South by Marriott: Located at 809 16th Street SW, Residence Inn Rochester Mayo Clinic Area South by Marriott is a 97-suite room hotel that opened in 2023 and accommodated over 60,000 guests in 2024. Its spacious suites are equipped with kitchens and come in three primary floor plans with separate living and sleeping areas in the one-bedroom style suite room. The RI Bar is in the lobby of the hotel and allows guests to relax with their favorite beer, wine, and cocktails daily. Learn more about Residence Inn at www.marriott.com/rstrn.

About North Rock Hospitality: North Rock Hospitality is a hotel management company that specializes in focused service and extended stay hotel properties in Rochester, MN. Its Rochester portfolio includes 310 hotel rooms at three properties: TownePlace Suites Rochester Mayo Clinic Area by Marriott, Residence Inn by Marriott, and Home2 Suites by Hilton. It also has development plans for a Hampton Inn and Suites by Hilton in the future in Downtown Rochester. Its mission is to maximize value and return for its stakeholders by providing world-class service and experiences to its guests. North Rock Hospitality’s parent company is North Rock Real Estate, a Rochester-based commercial real estate firm. Learn more about North Rock Hospitality here.

About Marriott International. Marriott International is the largest hotel company in the world by the number of available rooms. It has 30 brands with 9,300 properties containing 1,700,000 rooms in 144 countries and territories. The company also operates 20 hotel reservation centers. Learn more about Marriott International here.