~ WE CREATE WINNING EXPERIENCES ~
*Pay Rate*
$22.50 an hour
* Hourly shift differential *
$2.00 an hour additional for swing shift
SUMMARY: To provide leadership to the Beverage Department staff in order to monitor service standards, control inventory and distribution of product; maximize profit, guest and team member satisfaction. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
- Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
- Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
- Resolve team member and/or guest incidents to maximize performance and satisfaction
- Schedule staff in accordance with business needs and closely scrutinize payroll
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- 1 year supervisory experience with high volume, full service restaurant with beverage venues
Preferred:
- Previous casino experience
- Previous experience with computerized point of sale system
- Previous bar experience
Skills
Required:
- Accurate and detail-oriented
- Strong organizational skills
- Excellent written communication skills
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Strong leadership skills
Preferred:
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP