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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20070328T180000Z
DTEND:20070328T220000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Hospitality 1st at Your Service Management Workshop
DESCRIPTION:Cost $15.00\n\nThis workshop looks at the big picture of service in the workplace\, and helps managers identify service gaps and key drivers for success in providing service that builds relationships with your customers. You will learn: Customer's View of Quality\; Service Gaps\; and How Customers Judge Your Service.
X-ALT-DESC;FMTTYPE=text/html:Cost $15.00\n\nThis workshop looks at the big picture of service in the workplace\, and helps managers identify service gaps and key drivers for success in providing service that builds relationships with your customers. You will learn: Customer's View of Quality\; Service Gaps\; and How Customers Judge Your Service. 
LOCATION:Chamber Boardroom
UID:e.1427.894740
SEQUENCE:3
DTSTAMP:20260510T063200Z
URL:http://rochestermnchamber.preview.gochambermaster.com/events/details/hospitality-1st-at-your-service-management-workshop-03-28-2007-894740
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