BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20040420T124500Z
DTEND:20040420T150000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:BSS: Customer Care in Difficult Situations
DESCRIPTION:In this session you will learn: \nHow to prevent customer confrontations\nHow to diffuse customer concerns \nHow to create win/win outcomes \n\nDate:                Tuesday\, April 20\nTime:                7:45-10:00 a.m. \nLocation:            Express Personnel Regional Training Center\n            \n                         \nCost:              \nSession:        \n$40 member\n$50 non-member\n\nSeries:         \n$111 member\n$121 non-member
X-ALT-DESC;FMTTYPE=text/html:In this session you will learn: \nHow to prevent customer confrontations\nHow to diffuse customer concerns \nHow to create win/win outcomes \n\nDate:                Tuesday\, April 20\nTime:                7:45-10:00 a.m. \nLocation:            Express Personnel Regional Training Center\n            \n                         \nCost:              \nSession:        \n$40 member\n$50 non-member\n\nSeries:         \n$111 member\n$121 non-member\n
LOCATION:
UID:e.1427.601217
SEQUENCE:3
DTSTAMP:20260512T140334Z
URL:http://rochestermnchamber.preview.gochambermaster.com/events/details/bss-customer-care-in-difficult-situations-04-20-2004-601217
END:VEVENT

END:VCALENDAR